Legal

Privacy Policy

This Privacy Policy explains how AMIL Facility Services Ltd collects, uses, stores and protects your personal information in accordance with the New Zealand Privacy Act 2020.

Last updated: 24 September 2026

1. Who we are

AMIL Facility Services Ltd ("AMIL", "we", "us", "our") is a New Zealand registered commercial cleaning and facility support company (Company Number 9456032, NZBN 9429053931832). We provide commercial cleaning, facility maintenance and related support services to businesses throughout Auckland and surrounding areas.

2. Information we collect

We collect personal information that you voluntarily provide when you interact with our website or services. This may include your name, business name, email address, phone number, service address, and any details you include in a quote request or job application. We also collect technical information automatically, such as your IP address, browser type, and pages visited, through standard website analytics.

3. How we use your information

We use your personal information to: respond to quote enquiries and service requests; schedule and deliver cleaning and facility support services; communicate about appointments, site visits and ongoing service plans; process job applications and assess suitability for employment; meet our legal and contractual obligations; and improve our website, services and customer experience. We do not use your information for unsolicited marketing.

4. Sharing your information

We do not sell, trade or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (for example, email delivery or website hosting providers), under agreements that require them to keep your information confidential and use it only for the purpose we specify. We may also disclose information where required by law or to protect our legal rights.

5. Storing your information

We store personal information only for as long as is necessary to fulfil the purposes outlined in this policy or as required by law. Information collected through website forms is stored securely and accessed only by authorised personnel. We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

6. Cookies and analytics

Our website may use cookies and similar technologies to improve your browsing experience and to understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Your rights under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to access the personal information we hold about you, request correction of any inaccurate information, and ask us to delete information that is no longer needed. To exercise any of these rights, please contact us using the details below.

8. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any website you visit.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised date. We encourage you to review this page periodically.

10. Contacting us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: AMIL Facility Services Ltd Phone: 021 241 4250 Email: info@amilfacilityservices.co.nz Address: Massey, Auckland 0614, New Zealand

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